Terms of service

These Terms govern the School Tech Partner website, organization portal, tools, and related services provided by SCHOOL TECH PARTNER LLC (“STP,” “we,” or “us”). “Organization” means the district, charter school, private school, or other entity using the services. By accepting these Terms, you agree to them for yourself and, where authorized, the Organization you represent.

Your accepted checkout details or signed service order define purchased services, fees, and commitments. Mandatory law controls, and a separately signed agreement controls over these Terms for matters it expressly addresses. An unsigned data protection agreement, service-order template, or public-entity rider is not incorporated by opening an account. A purchase order adds or changes terms only when STP accepts those terms in writing, except for provisions that applicable law requires.

The Privacy Policy describes our information practices. Creating an account or accepting these Terms does not by itself purchase a plan or authorize a charge.

You must be an adult authorized to use the services for your Organization. Accept a purchase or other organizational commitment only if you have authority to do so. Obtain required procurement or other approvals before entering a commitment.

Provide accurate account information, safeguard sign-in credentials, and give access only to authorized users. Organization owners manage invitations and access when roles change. Do not share accounts across unrelated organizations without an agreed arrangement. Student accounts and direct student submissions are not supported.

Report suspected unauthorized access to privacy@schooltechpartner.com.

Available tools cover authorized public board meeting recordings and agendas, nonsensitive general meeting audio and handbooks, public policy and vendor research, public website checks, general calendars and templates, and routine administrative action and renewal tracking. Follow feature-specific limits and the scope described on Data & trust.

• Use board minutes only with a recording officially made public by the district or other responsible organization and an agenda you are authorized to process. Obtain required recording permissions and review the source before submitting it.
• Use general meeting audio only for nonsensitive routine staff, committee, or administrative discussion. Obtain required recording notices, consent, and permissions before recording or uploading it.
• Use handbook uploads only for public or nonsensitive operational manuals and procedures you are authorized to share. Review the extracted text before publishing it to your Organization's workspace. Complete the intake acknowledgment for general audio and handbooks; acknowledgment does not establish that every detail in the content is permitted.
• Use public policy and vendor sources you are authorized to access and process. Public availability does not remove copyright, access restrictions, or privacy responsibilities.
• Keep action and renewal entries to routine work descriptions, business contacts, due dates, vendor details, and nonsensitive budget information.
• Do not submit student-specific records, discipline or personnel case details, health information, closed or executive-session material, credentials, payment-card details, confidential security evidence, or other protected information. This restriction also applies to information found within an otherwise public recording or document.

Hearing transcription, the Records Request Assistant, survey intake, and detailed cybersecurity assessment submissions are unavailable for new work. Existing saved records remain subject to access controls and the Privacy Policy. Buying a higher plan, having an administrator role, or signing a separate agreement does not by itself enable a paused feature. Handbook publishing and answers also depend on the feature's service configuration; an upload alone does not make those functions available.

Do not bypass processing or usage limits, upload malicious content, interfere with other users, attempt unauthorized access, or use the service unlawfully. Scheduled consulting and custom work must have an agreed scope; they do not create permission to submit excluded data to the tools.

As between the Organization and STP, the Organization retains its rights in submitted recordings, documents, and other content. To the extent STP has rights in outputs generated specifically from that content, STP assigns those rights to the Organization. This does not transfer STP's underlying software, reusable templates, or pre-existing materials; the Organization may use the portions included in its deliverables for its own operations. Third-party rights still apply, and AI outputs may not be unique or eligible for copyright protection.

You authorize STP and the providers described in the Privacy Policy to process content as needed to provide and support the requested services. You must have the rights and authority needed for that processing. Submit only information required for the permitted task, and follow your Organization's privacy, confidentiality, public-records, retention, and legal-hold requirements.

If you accidentally submit excluded information, stop further processing and contact privacy@schooltechpartner.com with the job or record identifier. Do not include sensitive attachments in the initial email.

Transcripts, minutes, answers, reports, and recommendations can omit information, misidentify speakers, invent details, or be incorrect. An authorized person must compare outputs with the original sources, correct errors, and approve them before publication, reliance, or use as an official record.

Source citations help your review; they do not establish that an answer is complete, current, or legally correct. Vendor review ratings are research aids, not a determination that a product is safe, approved, or compliant. Calendars and templates require confirmation against current official requirements and your Organization's circumstances.

STP does not make disciplinary, employment, legal, procurement, or other consequential decisions for your Organization. Tools and general technology guidance are not legal advice, an audit opinion, a compliance certification, or a guarantee of a result. Governance templates need organizational review and any legal review your situation requires before adoption.

Original board or general meeting audio goes to the transcription provider; text and source excerpts go to the AI providers used for the task. Handbook publishing and answers use extracted text, queries, and retrieved source excerpts. See AI processing before starting work.

Your selected plan or signed order determines available features, usage allowances, and scheduled professional services. Current options appear on the pricing page. A future-feature description is not a promise that the feature is included or available today.

Meeting and audio allowances reset on the first day of each month in UTC, including for annual plans. Board and general meetings share the plan's meeting allowance. Unused allowances do not roll over unless an accepted order says otherwise. An unlimited meeting allowance still has technical file, processing, concurrency, and acceptable-use limits. Contact us about larger or unusual workloads.

Prices are in US dollars and exclude applicable taxes unless stated otherwise. The billing interval, renewal basis, and minimum commitment must be shown in the accepted checkout or order. Provide valid documentation when claiming an available tax exemption; STP does not promise that an Organization or service is tax-exempt.

• Essentials and Toolkit, monthly: no annual minimum; cancellation takes effect at the end of the current paid monthly period.
• Pro and Premium, monthly: a 12-month minimum commitment applies. Monthly payments are installments over that minimum term.
• Annual billing: payment covers the annual service period; monthly usage allowances remain monthly.

If you authorize recurring billing, the subscription renews at its stated interval until cancellation takes effect, subject to its commitment and accepted order. Invoice and purchase-order arrangements follow their accepted payment and renewal terms. Overdue payments may lead to limited or suspended access as permitted by your agreement and applicable law.

Request cancellation through available billing controls or support@schooltechpartner.com. Use support if a minimum commitment prevents cancellation through the billing portal. Cancellation takes effect at the end of the applicable paid period or commitment; it does not automatically cancel fees already committed under an accepted order.

There are no automatic prorated refunds for unused time, unused allowances, or early cancellation. We review exceptions individually. Refunds required by applicable law or a signed agreement still apply. Nothing in these Terms restricts a public entity's legally required non-appropriation or termination rights.

Cancellation and deletion are separate actions. Cancellation does not automatically delete recordings, documents, or other retained records. Arrange export and any verified deletion request with us, and keep official records in your Organization's approved system.

The Privacy Policy describes the information we collect, processing providers, access, retention, and requests. We use nonpublic Organization entries for the service, operational, security, and legal purposes described there. We do not publish those entries as marketing material.

There is currently no automatic age-based purge of retained organization recordings, transcripts, or generated documents. Verified owners can request manual export or deletion through privacy@schooltechpartner.com. Applicable legal obligations and provider log or backup schedules can affect deletion. Maintain your own official records; this service is not indefinite archival storage.

These Terms do not authorize submission of education records or certify a use as FERPA-compliant. The initial service excludes those workflows. Any future expansion requires a separately evaluated service scope and the applicable agreements and controls; a public policy page does not substitute for that work.

Availability and processing times can be affected by maintenance, connectivity, capacity, and providers. No specific uptime, response-time, or recovery guarantee applies unless included in a signed order. Keep copies of source material and approved outputs.

We may maintain, improve, or retire features. Material changes affecting an active paid commitment will be communicated, and required remedies follow the applicable agreement and law. We may restrict access to address unlawful use, a security risk, or a material breach, with notice and an opportunity to resolve the issue when appropriate and practicable.

STP will perform agreed professional services with reasonable care. Except for express commitments in these Terms or a signed order, and to the extent permitted by law, the software and AI-assisted outputs are provided as available without implied warranties of merchantability, fitness for a particular purpose, or noninfringement. No provision excludes a warranty that applicable law does not allow to be excluded.

To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, or consequential damages, or lost profits, arising from the services. Each party's aggregate liability arising from the services is limited to the fees paid or payable by the Organization for the affected services during the 12 months before the event giving rise to the claim.

These limits do not apply to fraud, willful misconduct, a party's confidentiality or data-protection obligations under a signed agreement, the Organization's properly incurred payment obligations, or liability that applicable law does not permit to be limited. Nothing requires a public entity to waive an immunity, statutory protection, or restriction on liability that it cannot lawfully waive.

Arizona law governs these Terms, excluding its conflict-of-laws rules, except where a public entity's mandatory law or a signed agreement requires otherwise. These Terms do not impose arbitration or waive a public entity's legally protected procurement, appropriations, public-records, or venue requirements. Contact us first so the parties can try to resolve a concern directly.

We publish revised Terms with an updated effective date and provide prominent notice of material changes through the service. We provide direct notice or obtain renewed acceptance where required. An update does not retroactively change an existing paid commitment or signed agreement. Any legally required advance notice or consent applies before the change takes effect.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Failure to enforce a provision once does not waive it.

Questions or account notices: SCHOOL TECH PARTNER LLC, support@schooltechpartner.com. Privacy requests: privacy@schooltechpartner.com.